EN
Prediction of outstanding liabilities is an important problem in non-life insurance. In the framework of the Solvency II Project, the best estimate must be derived by well defined probabilistic models properly calibrated on the relevant claims experience. A general model along these lines was proposed earlier by Norberg (1993, 1999), who suggested modelling claim arrivals and payment streams as a marked point process. In this paper we specify that claims occur in [0,1] according to a Poisson point process, possibly non-homogeneous, and that each claim initiates a stream of payments, which is modelled by a non-homogeneous compound Poisson process. Consecutive payment streams are i.i.d. and independent of claim arrivals. We find estimates for the total payment in an interval (v,v+s], where v≥1, based upon the total payment up to time v. An estimate for Incurred But Not Reported (IBNR) losses is also given.